Shipping policy

SHIPPING POLICY

By placing an order with Flare, you agree to the terms outlined below.

ORDER PROCESSING

Orders are processed after payment is confirmed.

In-stock orders typically ship within 1–2 business days, and often same day when placed before 12:00 PM PT Monday through Friday.

During restocks, drops, limited releases, and high-volume periods, processing may take up to 7–21 business days. If your order is affected by a backorder, we will notify you by email with an updated timeframe.

Processing times are estimates and are not guaranteed. Once an order has entered processing or fulfillment, it cannot be modified or canceled.

SHIPPING & DELIVERY

Once shipped, standard U.S. orders typically arrive within 2–5 business days. Tracking is emailed as soon as your order leaves us and may take 24–48 hours to show movement.

All shipping timeframes provided at checkout or on this website are estimates only and are not guarantees. Flare is not responsible for delays caused by:

- Shipping carriers
- Weather conditions
- Customs or international inspections
- Supply chain or inventory disruptions
- Incorrect or incomplete shipping information provided by the customer
- Any circumstances outside of our control

Once an order is handed to the carrier, responsibility for delivery lies with the carrier.

ADDRESS RESPONSIBILITY

Customers are solely responsible for providing accurate and complete shipping information at checkout. Flare ships to the address exactly as entered on the order.

Orders shipped to an incorrect or incomplete address due to customer error are not eligible for refunds, replacements, or reshipments. Undeliverable orders returned to us may be reshipped once a new shipping charge is paid, and are forfeited if unclaimed after 30 days.

LOST, STOLEN, OR DELAYED PACKAGES

Flare is not responsible for lost, stolen, or delayed packages once tracking confirms shipment or delivery.

If a package is marked delivered but not received, it is the customer's responsibility to contact the carrier and, where appropriate, local authorities. Flare may assist at its discretion but is not obligated to issue a replacement or refund.

If tracking shows no movement for 10 business days after shipment, contact us at flarestudio25@gmail.com and we will open a carrier trace and resolve the order at our discretion.

SHIPPING FEES & DELAYS

Shipping fees are non-refundable.

Delays in processing or transit do not qualify an order for a refund, cancellation, or chargeback.

PRE-ORDERS, RESTOCKS & PRODUCTION DELAYS

Some Flare products are offered as pre-orders, restocks, or limited production runs. By purchasing one of these items, you acknowledge and agree that:

- Production and shipping timelines are estimates only
- Delays may occur due to material sourcing, production capacity, quality control, or unforeseen issues
- Ship dates may change without prior notice

Flare is not liable for delays related to manufacturing, suppliers, or production processes. Pre-order and restock purchases are final sale and are not eligible for cancellation, refunds, or chargebacks due to delays.

AGREEMENT

By completing a purchase on our website, you acknowledge that you have read, understood, and agreed to this Shipping Policy.

Questions: flarestudio25@gmail.com